At HGJammer.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund and return policy to ensure your peace of mind.
30-Day Return Policy
We understand that circumstances may change, so we offer a 30-day return window from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We require a receipt or proof of purchase to complete your return.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will then notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, please first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@hgjammer.com.
Sale Items
Please note that only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please send us an email at info@hgjammer.com.
Shipping Costs
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return Shipping Time
The time it may take for your exchanged product to reach you may vary depending on your location.
Need help?
If you have any questions or concerns about our refund and return policy, please do not hesitate to contact our support team at info@hgjammer.com.
We value your satisfaction and strive to make your shopping experience with HGJammer.com as seamless as possible.